Shipping Policy


We have set out to achieve certain things at Napier tents Australia, and to achieve those things we have maintained strict policies. We want you to know about, experience and like our products. We are aware that the fact that extraordinary customer service is the hallmark of a successful business. This is the reason that we intend to offer prompt and easy shipping to our customers.

Shipping of every order at Napier Tents Australia is done via StarTrack Express from our warehouse at Adelaide.  StarTrack has been our good partner and for years ensured that the products get delivered to our customers promptly. If you ever have felt that the delivery of your order has taken longer than your expectation, you are free to email us at and we promise to look into it.

At Napier Tents Australia we maintain a strict policy to not ship to P. O. Boxes. 

For any query about the shipping policy of Napier Tents Australia you can send an email or call us. We would feel happy to be of any assistance to you.